Start now, start before you are ready and make it happen Advantages of Running an Online Business In the previous post, we have talked about the definition of online business. Today we will go through the benefits of having an online business. From overcoming geographical barriers to making the life of your customers easier, youContinue reading “Benefits of Doing Business Online”
Design the life you want Online Business Online business, a term that is trending these days. But what does online business really mean? It is to realize business activities on the internet from advertising, buying and selling products and services. Online businesses have made the life of many people easier, for instance, you can nowContinue reading “What is Online Business?”
Treat your customers well so that they can be your brand ambassador Measuring Customer Experience Customer experience is all about customers and their journey with a brand, product, service or company. In my previous post, I have talked about customer experience, the importance of customer and strategies to improve customer experience. Today, we will haveContinue reading “How to Measure Customer Experience”
Because customer feedback is powerful Customer Feedback Customer feedback refers to the information, insight, issues and input shared by your customers about your brand, product, service or company. Customer feedback helps to improve customer experience. It can also help to generate positive word-of-mouth as well as negative word-of -mouth. Listening to the voice of customersContinue reading “Importance of Customer Feedback”
A great customer experience will always be a winning strategy Customer Experience Have you ever had a good customer experience ? Now, you might ask what is customer experience, what does it involves exactly and if it is the same as customer service? So let’s have a look at the first question. What is customerContinue reading “Customer Experience Strategy”
Create amazing things by listening to your customers Consumer Behaviour Consumer behaviour refers to the action of consumers and the motives behind the purchase of a product. It is the study of how customers or organizations choose, purchase, use goods and services to satisfy their needs and wants. In marketing, studying and understanding consumer behaviourContinue reading “Factors Influencing Consumer Behaviour”
Knowing your customers is a major competitive advantage Types of Consumers In the previous post, we have talked about the ways to better understand customers. But it is also important to understand the type of customers so as you know how you can market your products. We will have a look at 7 types ofContinue reading “Types of Customers”
Success depends on how well you understand your customers Understanding your customers Selling a service is good but you know what is great, it is selling a service that satisfies the needs and wants of your customers. This element is crucial in any business and is the major reason for the success or failure ifContinue reading “Understanding Customers”
Pizza, wine and Netflix. Netflix Netflix and chill, I’m sure most of you have heard that. Yeah, Netflix is the new trending these days. You know what I love, it is when I get back from work, I grad a pizza on my way, I get home, took a shower and put my Pjs onContinue reading “Netflix Business Model”
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